The software outlined below was created for a world leading company in Ethics Compliance, Risk Management and Corporate Governance. The products penetrate the Fortune 100 world, and impact hundreds of thousands of their employees. I have designed many different add'ons and upgrades to many products. Products tend to be high impact, innovative, and complicated.
Module Chain Manager
Overview:
Through research and discussions with the clients, it was discovered that an opportunity had arisen to enhance the LMS (learning management software). This enhancement was around the ability for Program Administrators to have the ability to serve employees one course after another, in a linear fashion as opposed to manually doing this process. This allowed them to create a more robust learnign curriculum for their employees.
Through research and discussions with the clients, it was discovered that an opportunity had arisen to enhance the LMS (learning management software). This enhancement was around the ability for Program Administrators to have the ability to serve employees one course after another, in a linear fashion as opposed to manually doing this process. This allowed them to create a more robust learnign curriculum for their employees.
Work Performed:
Design, Documentation
Design, Documentation
Certification Manager
Overview:
I created a product that allowed an administrator to manage a certification through it's life cycle. The UI needed to allow the non-compliant answer of a certification to be dealt with through means of a work flow. Each way along this work flow, a reviewer needed to be able to assess an answer and pass any pertinent information to the next person in the work flow. In addition to a non-compliant certification answer going up the chain of command, all of the features were configurable per client.
I created a product that allowed an administrator to manage a certification through it's life cycle. The UI needed to allow the non-compliant answer of a certification to be dealt with through means of a work flow. Each way along this work flow, a reviewer needed to be able to assess an answer and pass any pertinent information to the next person in the work flow. In addition to a non-compliant certification answer going up the chain of command, all of the features were configurable per client.
Work Performed:
User research, Personas, flows, task analysis, design.
User research, Personas, flows, task analysis, design.
Certification Manager Configuration
Overview:
This was the configuration for the Certification Manager. Any of the features on the Certification Manager could be configured from this interface. This interface handled unlimited amounts of user segmentation and unlimited amounts of work flow. A non-compliant certification answer could be specified for any number of locations, business units, languages spoken, management level, department, plant ect; any way you could segment a multinational corporations employees it could be done.
This was the configuration for the Certification Manager. Any of the features on the Certification Manager could be configured from this interface. This interface handled unlimited amounts of user segmentation and unlimited amounts of work flow. A non-compliant certification answer could be specified for any number of locations, business units, languages spoken, management level, department, plant ect; any way you could segment a multinational corporations employees it could be done.
Work Performed:
User research, personas, flows, task analysis, design.
User research, personas, flows, task analysis, design.
Conflict Resolution
Overview:
Conflict resolution is a term for a situation that involves a content update for an online course. If a client has modified a course what are the interactions that happen around that? This particular piece of the UI addresses a situation that involves multiple elements getting updated with in an online course, this then prompts the administrator to choose to keep their customized version or the newly updated version.
Conflict resolution is a term for a situation that involves a content update for an online course. If a client has modified a course what are the interactions that happen around that? This particular piece of the UI addresses a situation that involves multiple elements getting updated with in an online course, this then prompts the administrator to choose to keep their customized version or the newly updated version.
Work Performed:
Flows, Documentation, UI ect.
Flows, Documentation, UI ect.
Multimedia File Manager
Overview:
The File Manager was meant to be a directory to house various types of media that were going to be associated with the customization of online courses and customization of our client sites. Media included, but was not limited to; images, audio, video, and documents. The design for this file manager needed to be consistent with behaviors that our users were going to be introduced to by the adding and changing of images and audio with in the course. By utilizing this holistic design, adherence to design and usability consistency with in the product offering was retained. Due to the reusable functionality and design, development cost was greatly reduced for the file manager.
The File Manager was meant to be a directory to house various types of media that were going to be associated with the customization of online courses and customization of our client sites. Media included, but was not limited to; images, audio, video, and documents. The design for this file manager needed to be consistent with behaviors that our users were going to be introduced to by the adding and changing of images and audio with in the course. By utilizing this holistic design, adherence to design and usability consistency with in the product offering was retained. Due to the reusable functionality and design, development cost was greatly reduced for the file manager.
Work Performed:
Flows, Design, Business Rules.
Flows, Design, Business Rules.
Risk Assessment & Management
Overview:
The Risk Assessment and Management tool is an application created to assess legal risks in fortune 500 organizations. This tool provides a collaborative environment between legal team members that allows them to determine the legal risk their company faces and offers plans for mitigation.
The Risk Assessment and Management tool is an application created to assess legal risks in fortune 500 organizations. This tool provides a collaborative environment between legal team members that allows them to determine the legal risk their company faces and offers plans for mitigation.
Work Performed:
Understand business needs and design a solution.
Understand business needs and design a solution.
Audio Upload Tool
Overview:
This tool allows Audio to be inserted into an online course or replace current audio for an online course.
This tool allows Audio to be inserted into an online course or replace current audio for an online course.
Work Performed:
Flows, Design, Business Rules.
Flows, Design, Business Rules.
Image Upload
Overview:
This was a tool that would allow images to be uploaded into an online course.
This was a tool that would allow images to be uploaded into an online course.
Work Performed:
Flows, Design, Business Rules.
Flows, Design, Business Rules.
Find Tool
Overview:
To help the program administrator find specific pages, words, or page attributes; the ability to find content on a page was implemented.
To help the program administrator find specific pages, words, or page attributes; the ability to find content on a page was implemented.
Work Performed:
I saw an opportunity to help organize the UI of the tool by adding subtle interactions, color changes, and organization of the actions.
I saw an opportunity to help organize the UI of the tool by adding subtle interactions, color changes, and organization of the actions.
Lesson Editor
Overview:
This tool was designed for a program administrator to have the ability hide lessons in an online course or edit the title.
This tool was designed for a program administrator to have the ability hide lessons in an online course or edit the title.
Work Performed:
Understand the users goals and the interactions. I created the flows, diagrams, business rules and UI. I interacted with development to see the tool through the life cycle and continued to monitor the tools development through QA.
Understand the users goals and the interactions. I created the flows, diagrams, business rules and UI. I interacted with development to see the tool through the life cycle and continued to monitor the tools development through QA.